At Gulf Bazar, we value your satisfaction. If you are not completely happy with your purchase, our Return & Refund Policy ensures a smooth and fair process.
1. Eligibility for Returns
- Items must be returned within 7–14 days of delivery (depending on product category).
- Products must be unused, undamaged, and in their original packaging with all tags, manuals, and accessories.
- Certain items such as personal care products, undergarments, perishables, and customized items are non-returnable for hygiene and safety reasons.
2. Return Process
- To initiate a return, contact our Customer Support via email or phone with your order details and reason for return.
- Our team will provide you with return instructions and arrange pick-up (where available) or guide you on shipping the item back.
- Returns without prior approval will not be accepted.
3. Refund Policy
- Once we receive and inspect the returned item, we will notify you of the refund status.
- Approved refunds will be processed to your original payment method within 7–10 business days.
- Shipping and handling fees (if any) are non-refundable unless the return is due to our error (wrong/damaged item).
4. Exchange Policy
- If you wish to exchange a product, please mention it during the return request.
- Exchanges are subject to product availability. If unavailable, a refund will be issued.
5. Damaged, Defective, or Wrong Items
- If you receive a damaged, defective, or incorrect product, report it to us within 48 hours of delivery with photos/videos as proof.
- We will arrange a replacement or full refund at no extra cost.
6. Non-Returnable Items
- Personal hygiene items (toothbrushes, razors, cosmetics, etc.)
- Undergarments & intimate wear
- Food, beverages & perishable goods
- Customized or made-to-order products
7. Contact Us
For return or refund requests, please contact:
📧 [gulfbazar412@gmail.com]
📞 [0528960252]